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  • Who can benefit from osteopathic treatment?
    Anyone and everyone! Whether you are looking to maintain your current health, experiencing acute or chronic pain, or physiological symptoms such as headaches, bloating, poor circulation, recurrent infections, painful menses etc. you may benefit from a series of treatment sessions. I treat people of all ages and walks of life. Everyone is welcome. Please note that some conditions/injuries may first require clearance from your doctor before treatment.
  • Do you offer infant and child appointments?
    Yes! Osteopathic treatment is a safe, gentle, and effective form of treatment for children (newborns included). These appointments tend to be shorter than adult appointments because of how quickly children respond to treatment.
  • Is osteopathic treatment covered by insurance?
    Osteopathy is not covered by OHIP. All major insurance companies in Canada include osteopathy under their "health section" where you would also find coverage for modalities such as chiropractic, massage, physiotherapy etc. While I cannot directly bill to your insurance company, I will provide you with a detailed receipt which can be submitted for reimbursement. I recommend talking to your insurance provider if you are unsure about your coverage. NEW AS OF JANUARY 1, 2023: Direct billing to Green Shield is now available. Please provide your full name, date of birth, and insurance claim number before your first appointment.
  • How do I book an appointment?
    Appointments can be booked online with the following link: https://jbosteopathy.janeapp.com/ or by emailing jillian@jbosteopathy.com Don't see a time that works with your schedule? Add yourself to the waitlist on the bottom of the booking page.
  • What does it mean to be OSTCAN certified?
    Education OSTCAN requires that its member associations uphold a membership requirement that meets the Type 1 standard as outlined by the World Health Organization Benchmarks for training in Osteopathy. Insurance OSTCAN engages private insurance stakeholders in discussions relating to the importance of adhering to internationally recognized standards when approving Canadian osteopathic practitioners as recognized health care providers for group benefit holders. Institutions To become an OSTCAN approved educational institution, all educational providers must complete a full and comprehensive audit of their curriculum, testing, and viability. This is completed by OSTCAN’s independent academic consultants.
  • What is your new patient procedure?
    As a new patient you will be asked to fill out a health history and a consent form prior to the appointment. These forms will be reviewed during your initial appointment.
  • What should I expect at the first appointment?
    The appointment begins with a thorough health history in which the practitioner ensures they understand all of the patient's health concerns. Then the practitioner begins a full body assessment and treatment to promote proper motion of all areas of the body.
  • What happens during an appointment?
    Osteopathy is a form of manual therapy, meaning the Osteopathic Manual Practitioner will be working hands on with your body. The practitioner assesses areas with the goal of ensuring unrestricted movement throughout the body. The practitioner may as the patient to take position themselves, take deep breathes, or activate certain muscle groups during the treatment. At no point should the treatment be painful although sometimes it can feel like a very deep stretch. If at any point the patient is uncomfortable the treatment can be stopped or altered.
  • How long are appointments?
    Appointments are typically 20-30 minutes however, this can vary depending on the patient. No two people are the same and as a result no two appointments are the same. Times are based on my discretion in regards to how the body responds. That being said, payment is for one appointment and is not in regards to amount of time.
  • What is the price of an appointment/What method of payment do you accept?
    Initial appointments are $90 and follow-ups are $75 (tax included). Accepted methods of payment are CASH, ETRANSFER, or DEBIT etransfer to jillian@jbosteopathy.com
  • What should I wear?
    Comfortable, loose fitting clothing should be worn to the appointment for both the comfort of the patient and to permit movement. Glasses, belts, and large pieces of jewellery will be asked to be removed prior to treatment for the safety of the patient and to prevent damage to the table surface.
  • Where are you located? Is there parking?
    The office is on the main floor of 15 Schneider Ave., Kitchener, ON. It is a blue house-style building on the corner of Schneider Ave. and Queen St. in Kitchener. There is a free parking lot at the back of the building as well as street parking on David St., Roland St., as well as a large lot at Victoria Park. The office is immediately to the right when you walk through the front doors. Please take a seat in the hallway until you are called.
  • Is your location accessible?
    Due to the historic nature to the building it does not have a ramp. There are 6 steps to the front entrance of the building. Once inside I am located on the main floor in a large office with ample room for mobility devices. Support persons are welcome to come to the appointment.
  • I'm pregnant, can I receive treatment?
    Yes, Osteopathy is a safe and gentle treatment that can be applied during pregnancy. Ensuring proper motion in the body can help with common pregnancy symptoms such as sore feet, swelling, varicose veins etc. as well as to help prepare the body for labour.
  • Where can I learn more about osteopathy?
    Canadian Academy of Osteopathy https://www.canadianosteopathy.ca/about-osteopathy/ Osteopathy Canada https://ostcan.ca/
Patient Education: FAQ
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